Hospice of Southern Illinois: Leveraging Dementia Live® for Robust Community Outreach and Business Development

Industry

Healthcare

Challenge

Healthcare organizations face significant challenges in reaching clients and engaging in quality community outreach. Hospice of Southern Illinois needed a solution to effectively educate the community and bring value-based opportunities to a larger audience.

Results

By leveraging the Dementia Live program, Hospice of Southern Illinois has successfully increased awareness of its services and established itself as an industry expert. This has resulted in more qualified leads, supporting the organization's occupancy and growth goals.

Key Product

Dementia Live®

hospice.org/community/educational-programs/

2,000+

Number of People Educated

2021

Client Since

20%

Increase in Qualified Leads

100+

Community Events Hosted

The Dementia Live program has been a game-changer for our community outreach efforts. It has allowed us to educate thousands and significantly raise awareness about the services we offer.

Deborah Reynolds Hogg

Community Education Manager, Hospice of Southern Illinois

Experiencing Dementia Live firsthand has provided our staff and community members with invaluable insights and empathy. This has strengthened our position as a trusted expert in hospice care.

Melise Oakley

Community Education Coordinator, Hospice of Southern Illinois

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About Hospice of Southern Illinois

Hospice of Southern Illinois is a dedicated healthcare organization providing specialized hospice care to individuals nearing the end of their lives. Since 2021, they have been utilizing the Dementia Live program to educate and engage the community on dementia care.

The Challenge

The Solution

Hospice of Southern Illinois discovered the Dementia Live program as a robust educational tool to engage the community. By providing experiential learning and simulating the challenges faced by those living with dementia, the program fostered empathy and improved care. Deborah Reynolds Hogg, the Community Education Manager, said, 'The Dementia Live program has been a game-changer for our community outreach efforts. It has allowed us to educate thousands and significantly raise awareness about the services we offer.' As a result, the organization established its position as a trusted expert in hospice care.

The Results

Hospice of Southern Illinois educated thousands of people through the Dementia Live program, significantly raising awareness about their services. The initiative also resulted in a significant increase in qualified leads and supported the organization's occupancy and growth goals. Melise Oakley, Community Education Coordinator of Hospice of Southern Illinois, stated, 'Experiencing Dementia Live firsthand has provided our staff and community members with invaluable insights and empathy. This has strengthened our position as a trusted expert in hospice care.' Metrics speak to the success, showing a substantial number of people educated and numerous community events hosted since 2021.